Introduction

What is Publicboards.com?

PublicBoards.com is an application you put in front of your Linear workspace, that acts as a client portal for your customers.

While Linear is focused on Product Owners and Developers, Publicboards.com is focused on your customers. Together, they are the perfect match.

Setting up a board only takes a few minutes. Best of all: everything lives in Linear, so there's no vendor lock-in. You can drop Publicboards.com at any time without losing important project data.

What problems do we solve?

Why wouldn't you add your clients to Linear? Let's see what problems can be solved by using Publicboards.com.

Privacy

Your clients don't need access to all projects, they also don't need access to internal documents or notes. When they type @ you don't want them to get a list of all your coworkers and other clients.

Legal

Giving your clients access to your entire workspace or team can not only be a privacy issue, it can get you into legal trouble.

Financial: unlimited users included

You're paying per user in Linear, and adding your clients and all project stakeholders can quickly become very expensive. At Publicboards.com, every plan comes with an unlimited amount of users.

Efficiency

You'll spend less time:

• Explaining to new clients how you and your tooling work.

• Enforcing your workflow on customers and stakeholders.

• Checking if your client didn't change something he wasn't supposed to.

• Repeatedly asking for additional information you need that was forgotten in your customer's request.

• ...

Customer experience

You can give your customers the CX they deserve: kanban boards for projects, a helpdesk for ongoing support, a product roadmap, or a changelog for your SaaS users,... It makes their journey with you more pleasant, it makes you look more professional, and it makes everyone's life easier.

Developer experience

We love Linear, like we love all products that improve developer experience. That's our goal, improving both customer and developer experience. With Publicboards.com, you'll be able to manage more from within Linear. No more switching between different tools for project management, customer support, product communication, etc. That's a better experience for you, on top of the great customer experience.