Board views
When setting up a board, you can choose between different views. Depending on the situation, you put a different view in front of your linear project, creating a personalized customer experience.
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When setting up a board, you can choose between different views. Depending on the situation, you put a different view in front of your linear project, creating a personalized customer experience.
Last updated
Was this helpful?
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Every customer and every project is different. Depending on the type of project, you can create a different experience for your customer.
Disadvantages of adding clients directly to your Linear workspace:
If you're working for multiple clients, you might want to add them to your Linear project without giving them access to all your projects.
Adding all your clients, often multiple people per client, can get very expensive, very fast.
Clients don't always want to work with tools like Linear or Jira, they want something easy.
These can all be solved by Publicboards.com
You cannot share Linear views publicly. With Publicboards.com, now you can.
If you have projects that are in maintenance mode, you can share them with your clients as a kanban board. They will be able to make requests, while you manage everything from within Linear, with a triage queue to protect your workflow and stay in control.
There are tools for everything these days, more pop up every day, increasing mental load and context switching. Developers want fewer tools, preferably limited to these 3: an IDE, a CLI, and a single tool for work management like Linear. By empowering Linear with extra public views for external stakeholders, we can achieve that!
Dedicated support software is often used to increase the user experience for your clients, or just to dummy-proof the process for them. Those tools often cost a lot, and while they integrate with tools like Linear, they need to be managed separately.
Support ticket system
Streamline your support with the ticket system view. Clients can create helpdesk tickets, you get all new requests as issues in triage.
Product roadmap
Share your product direction with your users and accept feature requests or bug reports.
Changelog
Keep your customers engaged with every release. Updating the changelog is as easy as creating an issue in Linear.
Kanban view
The ideal project dashboard for your stakeholders. They can track progress, get project updates and comment on tasks.